Frequently Asked Questions

Everything you need to know about your Mumford & Sons Official Store order

How long will it take for my order to ship?

Standard domestic orders typically ship within 3-5 business days. During peak seasons or new album launches, processing may take up to 7-10 business days.

What is your return policy for apparel?

We accept returns for unworn and unwashed items within 30 days of delivery. Please ensure all original tags are attached to be eligible for a full refund.

Do you offer international shipping?

Yes, we ship our merchandise worldwide. Please note that international orders may be subject to local customs fees and duties which are the responsibility of the customer.

How do I know which size to order?

Detailed size charts are available on each product page. Our apparel generally follows standard unisex sizing unless otherwise specified in the product description.

Can I change or cancel my order after it has been placed?

To ensure fast delivery, we begin processing orders immediately. You may request a change within 1 hour of purchase, but we cannot guarantee modifications once the order has entered our fulfillment system.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.