Returns & Exchanges
We want you to love your Mumford & Sons official merchandise, but if you are not satisfied, we accept returns on unworn and unwashed apparel within 30 days of delivery. Please note that limited edition tour items and music media must be in their original sealed packaging to qualify for a refund.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Prepare the Package
Securely pack your items in their original packaging if possible, ensuring all tags remain attached and the packing slip is included inside.
- 3.Attach the Label
Download and print the prepaid shipping label provided by the portal and affix it clearly to the outside of your return parcel.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; your refund will be processed within 7-10 business days of receipt at our warehouse.